 Home > Flexible Payment Programs > Pre-collection Hardship Program (e-Counselor©) > e-Counselor©
If the customer/patient is clearly under financial stress
that prevents reasonable payment, the e-Counselor©
module will virtually work with the budget, suggest improvements, and develop an
affordable payment stream that will be less than the balance but far more (net funds
back) than can be achieved via assignment of the accounts to a third party.
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